Since 2000 learntodance.com has worked hard to offer excellent customer service, but sometimes errors do happen. Most orders ship the day they were ordered, but all orders ship no later than 2 days after the order was placed. Orders placed on Sundays and major holidays ship the next business day. If there is any delay with your order we will let you know via e-mail or telephone depending on the case.    

If your order has not arrived contact us at customerservice@learntodance.com or call us at 1.800.440.2095 between the hours of 9am and 8pm Central time. 

If your video or DVD has defects let us know. Email us at customerservice@learntodance.com. All products are guaranteed against defects. If your product doesn't work return the original product and we will send a replacement no questions asked. (returns must made with 30 days of original purchase date)

We DO NOT COLLECT ANY PERSONAL DATA. We don't even send our monthly newsletter unless you ask for it, so browse with confidence that you will not be hit with pop ups and annoying  ads. We do not even require you to sign up to use any of free services. If you would like to receive our monthly newsletter click here. 

Our shopping cart is provided by Americart. No personal information is transferred over unsecured servers.

If you have any questions or comments on dances you would like to see please let us know.